Yes. You'll be charged for continued usage based on pay-per-use.
✅ $0.05 per local min (Excl. of GST)
✅ $0.05 per sms (Excl. of GST)

If you are currently in Singapore,
✅ Incoming international call is Free.
✅ International calls require an IDD plan. However, your local voice minutes will still be used up regardless of having an IDD plan.

If you are currently in Singapore,
✅ Incoming sms from overseas is Free.
✅ Outgoing sms to any destination is $0.18 per sms.

This is as easy as pie! If you are already a ZYM subscriber, you may buy an addon plan with local min or sms in ZYM Mobile App.

In ZYM Mobile app, go to Plan / Addon to buy a Local addon plan of your choice

To subscribe to a ZYM Mobile add-on plan

👉 You need an active ZYM mobile plan.
👉 Login to the ZYM Mobile App and navigate to the "Add-on" or "Plan" section to browse and purchase available add-ons.

For the full list addon, promotion or pricing, simply log in to the app to check it out!

Before you contact ZYM Customer care for assistance, a basic troubleshooting must just do the trick.

✅ Restart your phone to see if it helps
✅ Ensure your device's airplane mode is OFF.
✅ Make sure your phone signal strength is strong (Do try out different locations)
✅ Swap your SIM to another device to test if its device / SIM faulty issue
✅ Ensure your Mobile APN is set to" e-ideas"
✅ Login to ZYM Mobile app to check if your account is suspended
✅ Ensure your device's setting is not "Do Not Disturb"
✅ Check if the particular number is not "Blocked / barred" by you
✅ Check your device to ensure your call is not under "forwarding"

If the issue still persists, please immediately contact ZYM Customer care.

Need help?
Contact ZYM cuscare here

Before you contact ZYM Customer care for assistance, a basic troubleshooting must just do the trick.

✅ Restart your phone to see if it helps
✅ Ensure your device's airplane mode is OFF.
✅ Make sure your phone signal strength is strong (Do try out different locations)
✅ Swap your SIM to another device to test if its device / SIM faulty issue
✅ Ensure your Mobile APN is set to" e-ideas"
✅ Login to ZYM Mobile app to check if your account is suspended
✅ Ensure your device's setting is not "Do Not Disturb"
✅ Check your device to ensure the particular number is not "Block" by you
✅ Check your SMS message app to ensure its SMS center is +6596197777.

Need help?
Contact ZYM cuscare here

Login to ZYM Mobile App with your registered email.

In the App, you shall be able to view your mobile usages at almost real-time.