Terms & Conditions (Roam PLUS)

This promotion is valid for a limited time. By participating, customers agree to be bound by the following terms.

Eligibility

This promotion is exclusively for customers who successfully Sign Up a new ZYM SIM number to ZYM Mobile on the Roam PLUS ($10.10/mth) plan.

Promotional Benefits

Eligible customers will receive a monthly subscription discount of $10.10 applied during the 3rd months of service.

👉 Roam PLUS: Effective $10.10 discount on subscription for Month 3.

Promotion Period & Deadlines

To qualify, customers must meet the following timelines:

👉 Online (eSIM) – Sign up between 13 May – 7 June 2026.
👉 Online (Physical SIM Order) – SIM order at zym.sg between 13 May – 7 June 2026.  Completed the SIM activation by 30 June 2026.
👉 In-store  – Sign up between 13 May – 7 June 2026.

Payment & Billing Cycle

Initial Payment: Upon SIM activation, a prorated amount plus a one-month advance payment is required.

Offsetting: This initial payment will be applied to the first prorated bill and the second month’s full subscription bill.

Discount Scope: The promotional discount applies strictly to the monthly plan subscription fee only.

Pay-Per-Use Charges: Customers remain fully liable for all non-subscription charges, including but not limited to: Roaming voice/SMS charges (outside of plan bundles), and Value-Added Services (Add-ons).

Billing Sequence:

✅ 1st Month: Prorated fee
✅ 2nd Month: Standard subscription fees
✅ 3th Month: Promotional discount of $10.10 applied to the subscription fee
✅ 4th Month onwards: Standard subscription fees

Important Conditions & Forfeiture

The promotional discount is non-transferable and cannot be exchanged for cash. The benefit will be immediately forfeited if the customer performs any of the following before or during the promotional month:

Ports out from ZYM Mobile, Changes the existing mobile plan (Upgrade/Downgrade), Terminates the service or initiates a Transfer of Ownership.

Management Rights

ZYM Mobile Management reserves the right to amend, modify, or withdraw these terms and conditions, or terminate the promotion at its sole discretion, at any time without prior notice.

Updated on 13 May 2026