Terms & Conditions

By participating in the ZYM Golden Number Special, customers agree to the following terms.

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Promotion Period & Eligibility

Commencement: This promotion commences on 04 June 2026 and is valid until 31 June 2026

Plan Requirement: Strictly applicable to new ZYM number sign-ups for the Roam Smart 5G+ plan only.

Exclusive to below stores only:

 – Samsung Experience Store at JEM, Vivocity, Bedok Mall, Serangoon Nex
 – Singtel Exclusive Store at Junction 8, Harbourfront, Orchard ION, Compass One
 – ZYM HQ at 53 Ubi Crescent, Singapore 408594
– Mobile Accessories at 681 Hougang Ave 8, #01-819, Singapore 530681

No reservation of Golden Numbers is allowed; issuance is on a first-come, first-served basis upon successful payment.

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Golden Number Tiers & Entitlements

Customers who purchase a Golden Number will receive a free subscription for the Roam Smart 5G+ plan based on the following tiers:

 – $19 Golden Number gets 1 Month Subscription Free (Worth $15.10)
 – $49 Golden Number gets 3 Month Subscription Free (Worth $45.30)
 – $99 Golden Number gets 6 Month Subscription Free (Worth $90.60)
 – $199 Golden Number gets 12 Month Subscription Free (Worth $181.20)
 – $299 Golden Number gets 18 Month Subscription Free (Worth $271.80)
 – $399 Golden Number gets 2 Years Subscription Free! (Worth $362.40)
 – $1,499 Golden Number gets 7 Years Subscription Free! (Worth $1268.40)
 – $1,999 Golden Number gets 10 Years Subscription Free! (Worth $1812.00)

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Billing, Discount and Stacking Rules

This promotion provides a $15.10 monthly discount to cover your base subscription fee during your designated “free months” (starting at month 3 onwards), but it strictly excludes any extra pay-per-use charges.

You cannot stack this with any other promotion that awards free months of service. However, you are fully allowed to combine this deal with different types of promotions, such as those offering bonus mobile service entitlements, as long as they do not involve waiving the monthly subscription fee.

 Initial Payment: Standard prorated charges and advance bill collection apply at the point of sign-up. The Golden Number purchase fee is a one-time upfront payment.

 Activation of Free Months: The free subscription period begins from the 3rd month of active service.

 Scope of Benefit: The “Free Month” applies exclusively to the base monthly subscription fee ($15.10/month) of the Roam Smart 5G+ plan.

 Pay-Per-Use Charges: Any additional usage—including Roaming Voice/SMS, International SMS (IDD), or data add-ons beyond the plan bundle—is not included in the free subscription and will be billed to the customer monthly.

 Resumption of Billing: Once the total number of entitled free months is exhausted, the standard monthly subscription of $15.10 will resume and be billed to the customer automatically.

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Payment Default & Irreversible Termination

Outstanding Usage: Customers are responsible for paying for any additional add-on purchase or per-per-use usage (e.g., IDD/Roaming) even during the free subscription period.

Termination: If a line is terminated due to an unpaid bill, the termination is final. The Golden Number cannot be retrieved, and all remaining free months will be forfeited immediately.

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Forfeiture & Portability

Loss of Benefits: All remaining free months will be voided if the customer: Upgrades or downgrades from the Roam Smart 5G+ plan, Transfers the number to another operator or terminate the ZYM mobile subscription or entire account.

No Cash Value: Free months are non-refundable, non-transferable, and cannot be exchanged for cash or credited toward other ZYM services.

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General

ZYM reserves the right to amend these terms and conditions or terminate the promotion at any time without prior notice.

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Updated 04 June 2026