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5G SIM-only plan
In partnership with Singtel, the Pro 5G & Ultra 5G are 5G NSA SIM-only plans that offers the most powerful 5G NSA network in Singapore. Experience ultra-fast speeds, ultra low latency, and better bandwidth.
Speed is always an important consideration. At ZYM, we constantly strive to optimize our network so you can enjoy the best speeds.
Our 5G NSA network speeds can be found below
👉 Theoretical >1Gbps
👉 Typical Downlink 100Mbps – >1Gbps
👉 Typical Uplink 35 – 90 Mbps
Speeds may vary depending on devices, population density, and other environmental factors. Speeds may also be affected when indoors or when underground.
Overall on average, 5G NSA speed is still significantly faster than 4G.
Our 5G NSA network speeds can be found below
👉 Theoretical >1Gbps
👉 Typical Downlink 100Mbps – >1Gbps
👉 Typical Uplink 35 – 90 Mbps
Speeds may vary depending on devices, population density, and other environmental factors. Speeds may also be affected when indoors or when underground.
Overall on average, 5G NSA speed is still significantly faster than 4G.
It is worth pointing out the two main iterations of 5G: NSA and SA.
5G Non-standalone (NSA) reuses existing 4G facilities for certain aspects of communicating with mobile devices, with cutting-edge 5G radio systems performing the actual communication with 5G devices.
On the other hand, 5G Standalone (SA) works on an independent network designed and deployed from the ground up solely to support 5G.
Compared to 4G, 5G SA delivers twice the responsiveness, 30% faster uploads, and strengthened authentication and encryption capability. With much greater bandwidth and near instant responses, 5G SA will enable revolutionary applications like self-driving cars, real-time immersive entertainment, and massive IoT (Internet of Things) connections.
However as of current, ZYM mobile only supports 5G NSA.
5G Non-standalone (NSA) reuses existing 4G facilities for certain aspects of communicating with mobile devices, with cutting-edge 5G radio systems performing the actual communication with 5G devices.
On the other hand, 5G Standalone (SA) works on an independent network designed and deployed from the ground up solely to support 5G.
Compared to 4G, 5G SA delivers twice the responsiveness, 30% faster uploads, and strengthened authentication and encryption capability. With much greater bandwidth and near instant responses, 5G SA will enable revolutionary applications like self-driving cars, real-time immersive entertainment, and massive IoT (Internet of Things) connections.
However as of current, ZYM mobile only supports 5G NSA.
Simply go to https://zym.sg/sim-only/ and look out for Pro 5G or Ultra 5G plan. Then, follow the steps by steps guide to complete the sign up process.
Of course you may! Simply drop a message to cuscare@zym.sg to request for an upgrade of plan to 5G.
Alternatively, if you already existing Value 4G or Max 4G plan, we may get a 5G addon in ZYM Mobile app. Kindly take note that 5G addon is not available to Starter 4G plan subscribers.
One more thing. For upgrading existing plan to 5G plan, you may need to forfeit your current plan's special rate / promotional offer (if any).
If you are still in doubt, always drop us an email to cuscare@zym.sg
Alternatively, if you already existing Value 4G or Max 4G plan, we may get a 5G addon in ZYM Mobile app. Kindly take note that 5G addon is not available to Starter 4G plan subscribers.
One more thing. For upgrading existing plan to 5G plan, you may need to forfeit your current plan's special rate / promotional offer (if any).
If you are still in doubt, always drop us an email to cuscare@zym.sg
You must have a 5G handset in order to use 5G plan. We recommend customers get 5G handsets from us as they have been certified to be compatible with our 5G network.
How to use 5G on my phone?
👉 Open Settings, search for Network /Connection
👉 Choose mobile networks > Network mode
👉 Choose 5G/LTE/3G/2G (auto connect)
You should be able to see a 5G icon on your 5G compatible device when you are within a 5G covered area.
How to use 5G on my phone?
👉 Open Settings, search for Network /Connection
👉 Choose mobile networks > Network mode
👉 Choose 5G/LTE/3G/2G (auto connect)
You should be able to see a 5G icon on your 5G compatible device when you are within a 5G covered area.
In partnership with Singtel, our 5G NSA network covers islandwide Singapore.
Please find our full area of coverage at www.singtel.com/5G
Please find our full area of coverage at www.singtel.com/5G
You can check if “5G Service” is available under the addon of ZYM mobile app.
You will continue to enjoy undisrupted 4G connectivity on our ZYM network.
ZYM 5G NSA is running on both 2.1GHz and 3.5GHz spectrums. 3.5GHz spectrum should provide higher theoretical speeds compared to the 2.1GHz spectrum.
Yes, our 4G network will still be available for our customers.
Rest assured that our 4G network will not be impacted by our 5G rollout.
Rest assured that our 4G network will not be impacted by our 5G rollout.
No. You do not need a new SIM card to use 5G NSA.
(Updated 18 Nov 2022)
The following devices are compatible with our 5G NSA service.
✅ Samsung Galaxy S20, S21, S22 Ultra 5G
✅ Samsung Galaxy Note20 5G
✅ Samsung Galaxy Note20 Ultra 5G
✅ Samsung Galaxy Z Fold2, 3, 4 5G
✅ Samsung Galaxy Tab S7+ , S8+, S9+ 5G
✅ Samsung Galaxy S20 FE 5G
✅ Samsung Galaxy Z Flip, Flip2, Flip3, Flip4 5G
✅ Samsung Galaxy A33 5G
✅ Samsung Galaxy A42 5G
✅ Samsung Galaxy A52, 53 5G
✅ Samsung Galaxy Tab S7 FE 5G
✅ iPhone 12, 13 mini
✅ iPhone 12, 12 Pro, 12 Pro Max
✅ iPhone 13, 13 Pro, 13 Pro Max
✅ iPhone 14, 14 Pro, 14 Pro Max
✅ iPad Pro 12.9-inch
✅ iPad Pro 11-inch
✅ iPad Mini (6th Gen) 2021
✅ Oppo Reno 5 5G
✅ Oppo Reno 5 Pro 5G
✅ Oppo Reno 5z 5G
✅ Oppo Find X3 Pro
✅ Realme 7 5G
✅ Realme X50 Pro 5G
✅ Vivo X60 5G
✅ Vivo X60 Pro 5G
✅ Vivo Y72 5G
✅ Xiaomi Mi 11 5G
✅ Xiaomi Mi 11 Lite 5G
✅ Xiaomi Redmi Note 10 Pro
✅ Xiaomi Poco F2 Pro 5G
✅ Xiaomi Mi 10T 5G
✅ Xiaomi Mi 10T Pro 5G
✅ Huawei P40 Pro 5G
✅ Huawei P40 Pro+ 5G
✅ Huawei P40 5G
✅ Huawei Mate 30 Pro
✅ Huawei Mate XS
✅ Huawei Mate 40 Pro
✅ Huawei Nova 7 SE
The following devices are compatible with our 5G NSA service.
✅ Samsung Galaxy S20, S21, S22 Ultra 5G
✅ Samsung Galaxy Note20 5G
✅ Samsung Galaxy Note20 Ultra 5G
✅ Samsung Galaxy Z Fold2, 3, 4 5G
✅ Samsung Galaxy Tab S7+ , S8+, S9+ 5G
✅ Samsung Galaxy S20 FE 5G
✅ Samsung Galaxy Z Flip, Flip2, Flip3, Flip4 5G
✅ Samsung Galaxy A33 5G
✅ Samsung Galaxy A42 5G
✅ Samsung Galaxy A52, 53 5G
✅ Samsung Galaxy Tab S7 FE 5G
✅ iPhone 12, 13 mini
✅ iPhone 12, 12 Pro, 12 Pro Max
✅ iPhone 13, 13 Pro, 13 Pro Max
✅ iPhone 14, 14 Pro, 14 Pro Max
✅ iPad Pro 12.9-inch
✅ iPad Pro 11-inch
✅ iPad Mini (6th Gen) 2021
✅ Oppo Reno 5 5G
✅ Oppo Reno 5 Pro 5G
✅ Oppo Reno 5z 5G
✅ Oppo Find X3 Pro
✅ Realme 7 5G
✅ Realme X50 Pro 5G
✅ Vivo X60 5G
✅ Vivo X60 Pro 5G
✅ Vivo Y72 5G
✅ Xiaomi Mi 11 5G
✅ Xiaomi Mi 11 Lite 5G
✅ Xiaomi Redmi Note 10 Pro
✅ Xiaomi Poco F2 Pro 5G
✅ Xiaomi Mi 10T 5G
✅ Xiaomi Mi 10T Pro 5G
✅ Huawei P40 Pro 5G
✅ Huawei P40 Pro+ 5G
✅ Huawei P40 5G
✅ Huawei Mate 30 Pro
✅ Huawei Mate XS
✅ Huawei Mate 40 Pro
✅ Huawei Nova 7 SE