The ZYM Mobile app is simple to use, making it easy to manage the mobile numbers under your account on the go

👉 View to manage your mobile usages
👉 Buy supplementary addon plans (Local, Roaming, IDD)
👉 Pay monthly subscription or 1-time bill with credit / debit card
👉 Get latest updates / promotional deals

We are constantly upgrading our APP to provide more member benefits and DIY features. Stay tune...

To download ZYM Mobile App, search for "ZYM Mobile" in

For iOS users, get it here Appstore
For Android users, get it here Playstore.

For other OS devices, please contact us for help
Contact ZYM cuscare here

This is as easy as pie! In ZYM Mobile app,

👉 Login with your registered email
👉 Complete with a the 6-digit OTP (Check out spam inbox if necessary)

Bingo! You are in ZYM Mobile App.

Ooops... You might have forgotten the email you've registered with us.

Talk to us and we'll help you to reset your login email address.

Need help?
Contact ZYM cuscare here

There are few common reasons behind this.

👉 During SIM activation, you've registered with another email address.
👉 During SIM activation, there was a typo in your email address.
👉 Our system takes up to 24hrs to sync your profile after SIM activation.

A friendly reminder
After activating your ZYM SIM card, you may need to wait up to 24 hours before logging in to the ZYM Mobile App. If you're still unable to log in after 24 hours, please contact us for assistance.

Need help?
Contact ZYM cuscare here

This is perfectly normal.

If you've just subscribed an account or new mobile subscription with ZYM, our system may up to 24hrs to sync your profile. Please try again 1 day later. If problem persists, reach out to us immediately.

Need help?
Contact ZYM cuscare here

This is rare, but it happens.

Sometimes, it could be due to high volume of requests that resulted in "traffic jam" in our OTP system. Please do try again in 20mins.

If the problem persists, reach out to us immediately.

Need help?
Contact ZYM cuscare here