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Account / Line termination

Thinking about ending your ZYM subscription? No problem!

Our customer care team is here to guide you through the process. Just contact them, and they can:

✅ Explain any termination charges, if applicable.
✅ Confirm the effective date of your termination.


Termination is non-reversible
Termination of account and/or a mobile subscription is irreversible. That means you won't be able to retrieve back your account / mobile number anymore.

Mobile App access
After the termination, If you have any active subscriptions remaining in your ZYM account, you'll still be able to use the mobile app to manage them. However, if there is no active subscription left, you won't be able to access your account in the mobile app anymore after 30 days.

Need help?
Contact ZYM cuscare here
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