How can
we Help you?
How to buy or remove Addon?
By default, each subscriber who signs up for a ZYM Mobile plan is given 4 default add-ons for free.
👉 Caller ID Display - Allows your phone number to display in receiver's phone.
👉 Roam Ready - Allows you to able use data when internationally.
👉 IDD Ready - Allows you to make an outgoing international call or SMS.
👉 5G Ready - Only for 5G subscriber, this add-on transforms all your existing local 4G data into 5G connectivity.
👉 5G Ready (90D) - Only for 5G subscriber, this add-on transforms all your existing local 4G data into 5G connectivity for 90 days.
👉 Caller ID Display - Allows your phone number to display in receiver's phone.
👉 Roam Ready - Allows you to able use data when internationally.
👉 IDD Ready - Allows you to make an outgoing international call or SMS.
👉 5G Ready - Only for 5G subscriber, this add-on transforms all your existing local 4G data into 5G connectivity.
👉 5G Ready (90D) - Only for 5G subscriber, this add-on transforms all your existing local 4G data into 5G connectivity for 90 days.
Yes, the following default add-ons can be removed upon your request. However, it is not advisable to do so.
👉 Remove Roam Ready - You shall no longer able to use data, call and SMS internationally.
👉 Remove IDD Ready - You shall no longer be able to make an outgoing international call / SMS from Singapore, though you may still receive incoming international calls / SMS.
👉5G Ready - You shall no longer be able to access 5G network in Singapore (Even though you are using a 5G plan)
If you really wish to remove any of the above mentioned add-on, please contact ZYM Cuscare.
👉 Remove Roam Ready - You shall no longer able to use data, call and SMS internationally.
👉 Remove IDD Ready - You shall no longer be able to make an outgoing international call / SMS from Singapore, though you may still receive incoming international calls / SMS.
👉5G Ready - You shall no longer be able to access 5G network in Singapore (Even though you are using a 5G plan)
If you really wish to remove any of the above mentioned add-on, please contact ZYM Cuscare.
To subscribe to a ZYM Mobile add-on
👉 You need an active ZYM mobile plan.
👉 Login to the ZYM Mobile App and navigate to the "Add-on" or "Plan" section to browse and purchase available add-ons.
Here are some popular local add-ons
✅ Caller ID Display (Monthly)
✅ Monthly 80GB local data
✅ Monthly 10GB local data
✅ 5GB local data for 30 days
✅ 1GB local data for 30 days
✅ 500/ 300 / 100 mins of local calls for 30 days
For the full list of exact add-on options, promotion or pricing, simply log in to the app to check it out!
👉 You need an active ZYM mobile plan.
👉 Login to the ZYM Mobile App and navigate to the "Add-on" or "Plan" section to browse and purchase available add-ons.
Here are some popular local add-ons
✅ Caller ID Display (Monthly)
✅ Monthly 80GB local data
✅ Monthly 10GB local data
✅ 5GB local data for 30 days
✅ 1GB local data for 30 days
✅ 500/ 300 / 100 mins of local calls for 30 days
For the full list of exact add-on options, promotion or pricing, simply log in to the app to check it out!
As of now, the only way to buy an addon to your existing subscription plan is through ZYM Mobile app.
We understand you want to remove an add-on from your ZYM plan. While we're currently developing a self-service option (DIY feature) for add-on removal in the future, it's not available yet.
In the meantime, you can easily remove your add-on by contacting ZYM customer care. They'll be happy to assist you and walk you through the process.
Need help?
Contact ZYM cuscare here
In the meantime, you can easily remove your add-on by contacting ZYM customer care. They'll be happy to assist you and walk you through the process.
Need help?
Contact ZYM cuscare here
