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Roaming Calls & SMS

You will not be charged for the incoming call / SMS if you are in Singapore, but your friend will be charged according to their telecom's IDD / Overseas SMS rates.

Yes, you will be charged for accepting incoming calls when you are outside of Singapore. The rates will vary depending on the country you are in. You can contact ZYM Customer Care for the exact roaming call rates.

It is best to use VoIP calls like WhatsApp, Line, WeChat etc. when you are roaming outside of Singapore. These calls are free over Wi-Fi or data, so you will not be charged for them.

You will not be charged for incoming SMS when you are outside of Singapore. However, you will be charged for outgoing SMS. The rates will vary depending on the country you are in. You can contact ZYM Customer Care for the exact roaming SMS rates.

It is best to use messaging Apps like WhatsApp, Line, WeChat etc. when you are roaming outside of Singapore. These messages are free over Wi-Fi or data, so you will not be charged for them.