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Learn more about ZYM Mobile plan
(Updated 29 Aug 2024)
Available for all new sign up and port in, we are currently having 3 non-contract's postpaid mobile SIM plans
✅ Roam Smart ($15.10 /mo)
✅ Roam Plus 4G ($10.10 /mo)
✅ Roam Pro 5G ($20.10 /mo)
Available for all new sign up and port in, we are currently having 3 non-contract's postpaid mobile SIM plans
✅ Roam Smart ($15.10 /mo)
✅ Roam Plus 4G ($10.10 /mo)
✅ Roam Pro 5G ($20.10 /mo)
(Updated 10 May 2024)
ZYM Mobile currently offers a variety of postpaid mobile plans. We are not offering prepaid plans right now, but we'll keep you updated on any future changes.
ZYM Mobile currently offers a variety of postpaid mobile plans. We are not offering prepaid plans right now, but we'll keep you updated on any future changes.
Roam SMART (postpaid, non-contract plan) is specially designed for all subscribers who sign up a new number or all port in an existing number
For $15.10 per month, every month you get
✅ 100GB local data (4G)
✅ Extra 100GB local data (4G)
✅ 300 local min
✅ 100 local SMS
✅ 10GB Msia (8GB Forever + 2GB for 12-month)
✅ 1GB Indonesia / Thailand for 12-month
✅ Free Caller ID Display
✅ Free Incoming calls
In additional, if you are porting from SIMBA/TPG, M1, My Republic, Circle.Life, Geenet, Changi Mobile, Gorilla Mobile, Starhub, Eight Telecom or redOne, you shall also get:
✅ All 4G data is transformed into 5G connectivity permanently
Both additional addon shall be added within 5 working days after you've successfully port in to us
For $15.10 per month, every month you get
✅ 100GB local data (4G)
✅ Extra 100GB local data (4G)
✅ 300 local min
✅ 100 local SMS
✅ 10GB Msia (8GB Forever + 2GB for 12-month)
✅ 1GB Indonesia / Thailand for 12-month
✅ Free Caller ID Display
✅ Free Incoming calls
In additional, if you are porting from SIMBA/TPG, M1, My Republic, Circle.Life, Geenet, Changi Mobile, Gorilla Mobile, Starhub, Eight Telecom or redOne, you shall also get:
✅ All 4G data is transformed into 5G connectivity permanently
Both additional addon shall be added within 5 working days after you've successfully port in to us
Roam Plus 4G (Most popular)
Roam Plus 4G (Postpaid, No contract) is specially designed for all subscribers who sign up a new number or all port in an existing number
For $10.10 per month, every month you get
✅ 100GB local data
✅ Extra 100GB local data (4G)
✅ 300mins local min
✅ 100 local SMS
✅ 2GB Malaysia for 12-month
✅ 1GB Indonesia / Thailand for 12-month
✅ Free Caller ID Display
✅ Free Incoming calls
In additional, if you are porting from SIMBA/TPG, M1, My Republic, Circle.Life, Geenet, Changi Mobile, Gorilla Mobile, Starhub, Eight Telecom or redOne, you shall also get:
✅ Free 5G experience for your first 90 days with us.
Additional addon shall be added within 5 working days after you've successfully port in to us
Roam Plus 4G (Postpaid, No contract) is specially designed for all subscribers who sign up a new number or all port in an existing number
For $10.10 per month, every month you get
✅ 100GB local data
✅ Extra 100GB local data (4G)
✅ 300mins local min
✅ 100 local SMS
✅ 2GB Malaysia for 12-month
✅ 1GB Indonesia / Thailand for 12-month
✅ Free Caller ID Display
✅ Free Incoming calls
In additional, if you are porting from SIMBA/TPG, M1, My Republic, Circle.Life, Geenet, Changi Mobile, Gorilla Mobile, Starhub, Eight Telecom or redOne, you shall also get:
✅ Free 5G experience for your first 90 days with us.
Additional addon shall be added within 5 working days after you've successfully port in to us
Roam Pro 5G
Roam Plus 4G (postpaid, non-contract plan) is specially designed for all subscribers who sign up a new number or all port in an existing number
For $20.10 per month, you get a monthly:
✅ 100GB (5G) + 10GB Bonus local data (5G)
✅ Extra 100GB local data (5G)
✅ 300mins local talktime
✅ 100 local SMS
✅ 2GB Malaysia for 12-month
✅ 1GB Indonesia / Thailand for 12-month
✅ Free Caller ID Display
✅ Free Incoming calls
Roam Plus 4G (postpaid, non-contract plan) is specially designed for all subscribers who sign up a new number or all port in an existing number
For $20.10 per month, you get a monthly:
✅ 100GB (5G) + 10GB Bonus local data (5G)
✅ Extra 100GB local data (5G)
✅ 300mins local talktime
✅ 100 local SMS
✅ 2GB Malaysia for 12-month
✅ 1GB Indonesia / Thailand for 12-month
✅ Free Caller ID Display
✅ Free Incoming calls
Of course you can!
Roam Plus 4G (No contract) is specially designed for all subscribers who sign up a new number or all port in an existing number.
However, do note that if you are porting from a Singtel network provider, you may be missing some additional port in bonuses.
Roam Plus 4G (No contract) is specially designed for all subscribers who sign up a new number or all port in an existing number.
However, do note that if you are porting from a Singtel network provider, you may be missing some additional port in bonuses.
Refer to the list below
Telco brand in Singtel Network
✅ Singtel, Gomo, Heya, ViviFi, CM Link, Zero1, Grid Mobile
Telco brand in M1 Network
✅ M1, Circle Life, Changi Mobile, MyRepublic, Gorilla, Geenet
Telco brand in Starhub Network
✅ Starhub, Giga, Eight, RedOne
Telco brand in Simba/TPG Network
✅ Simba / TPG
Telco brand in Singtel Network
✅ Singtel, Gomo, Heya, ViviFi, CM Link, Zero1, Grid Mobile
Telco brand in M1 Network
✅ M1, Circle Life, Changi Mobile, MyRepublic, Gorilla, Geenet
Telco brand in Starhub Network
✅ Starhub, Giga, Eight, RedOne
Telco brand in Simba/TPG Network
✅ Simba / TPG
The availability of port-in bonuses depends on the specific mobile plan you've chosen.
Taking Roam SMART as an example:
To enjoy additional monthly 100GB/month local data for 12 months and 5G connectivity forever,
✅ Your port in number MUST BE from a non-Singtel Network.
✅ After your number port in to our network is completed, you should expect both add-ons to be added to your Roam SMART Plan within five (5) days.
If you don't receive the add-ons within 5 days after successfully transferring your number to us, it means either the transfer wasn't completed, the transfer was from a Singtel network, or there was an error in our system.
Fear not, get in touch with ZYM Cuscare, and we'll be able to assist you.
Need help?
Contact ZYM cuscare here
Taking Roam SMART as an example:
To enjoy additional monthly 100GB/month local data for 12 months and 5G connectivity forever,
✅ Your port in number MUST BE from a non-Singtel Network.
✅ After your number port in to our network is completed, you should expect both add-ons to be added to your Roam SMART Plan within five (5) days.
If you don't receive the add-ons within 5 days after successfully transferring your number to us, it means either the transfer wasn't completed, the transfer was from a Singtel network, or there was an error in our system.
Fear not, get in touch with ZYM Cuscare, and we'll be able to assist you.
Need help?
Contact ZYM cuscare here
For Malaysia Choose Digi / Maxis
For Indonesia Choose Telkomsel
For Thailand Choose AIS
For Indonesia Choose Telkomsel
For Thailand Choose AIS
ZYM Mobile has a hassle-free online sign up process.
✅ Step 1: Order a SIM card in www.zym.sg.
Choose to have your simcard deliver to you via your mailbox or doorstep.
✅ Step 2: Download ZYM Mobile App
While waiting for your SIM card to arrive, download ZYM Mobile App in Appstore or Playstore. You will need it to self-activate the SIM card later.
✅ Step 3: Activate the SIM card
Once you've got the SIM card, follow the instruction on the SIM pack to kick start the SIM activation process. From there you may choose to sign up for a new number or port-in your existing number. Once done, your SIM subscription shall be activated almost instantly.
A friendly reminder
To verify your identity during sign-up, you'll need a Singpass. Payment can be made with a valid Visa or Mastercard.
✅ Step 1: Order a SIM card in www.zym.sg.
Choose to have your simcard deliver to you via your mailbox or doorstep.
✅ Step 2: Download ZYM Mobile App
While waiting for your SIM card to arrive, download ZYM Mobile App in Appstore or Playstore. You will need it to self-activate the SIM card later.
✅ Step 3: Activate the SIM card
Once you've got the SIM card, follow the instruction on the SIM pack to kick start the SIM activation process. From there you may choose to sign up for a new number or port-in your existing number. Once done, your SIM subscription shall be activated almost instantly.
A friendly reminder
To verify your identity during sign-up, you'll need a Singpass. Payment can be made with a valid Visa or Mastercard.
Of course! You may visit a our affiliate reseller outlets to sign up for a ZYM Mobile plan anytime.
ZYM boasts a network of over 80 resellers.
Check the popular resellers location here
ZYM boasts a network of over 80 resellers.
Check the popular resellers location here
If you opt to order a simcard online, the delivery options to have your simcard drop into your mailbox ($3) or deliver right to your doorstep ($8) are chargable. It's best to choose the self collection option if possible as it is free.
Next, once you've collected your simcard, activation of ZYM mobile plan only requires the first month's prorated fee and the second month's subscription fee. There are no additional activation, SIM card, or other charges.
Keynote
Having first and second month subscription already paid, you shall expect your next monthly bills to only take place on the third month onwards.
Next, once you've collected your simcard, activation of ZYM mobile plan only requires the first month's prorated fee and the second month's subscription fee. There are no additional activation, SIM card, or other charges.
Keynote
Having first and second month subscription already paid, you shall expect your next monthly bills to only take place on the third month onwards.
We understand your concern about extra charges.
The only fees you should typically pay are the current month's prorated charges plus the next month's advance charges. After completing your order, you'll receive a service agreement via email that clearly outlines these fees.
If the amount you're being charged is different, please don't hesitate to contact our customer service team right away. We take such matters seriously and will investigate the situation. If the investigation outcome is positive, we will ensure customer's overcharged fee is refunded accordingly within 7 business days from date of report
ZYM Mobile is committed to fair pricing and ethical business practices. If we find a reseller consistently overcharging customers, we'll take appropriate action, which may include removing them from our authorized reseller list.
Need help?
Contact ZYM cuscare here
The only fees you should typically pay are the current month's prorated charges plus the next month's advance charges. After completing your order, you'll receive a service agreement via email that clearly outlines these fees.
If the amount you're being charged is different, please don't hesitate to contact our customer service team right away. We take such matters seriously and will investigate the situation. If the investigation outcome is positive, we will ensure customer's overcharged fee is refunded accordingly within 7 business days from date of report
ZYM Mobile is committed to fair pricing and ethical business practices. If we find a reseller consistently overcharging customers, we'll take appropriate action, which may include removing them from our authorized reseller list.
Need help?
Contact ZYM cuscare here
Currently, only physical SIM cards are available when you sign up for a ZYM mobile plan.
We're excited to announce that eSIM support is coming soon! Stay tuned for further updates on the launch date
We're excited to announce that eSIM support is coming soon! Stay tuned for further updates on the launch date
Anyone over the age of 18, with a valid NRIC / FIN can sign up for a ZYM subscription.
For non-singaporean, you must have at least 6-month of Pass validity to sign up for a ZYM Mobile plan.
For non-singaporean, you must have at least 6-month of Pass validity to sign up for a ZYM Mobile plan.
(Updated) 28 Jun 2024
Under regulation, the max number of ZYM subscription per NRIC / FIN is 5.
It's best to stick to what you can handle, though.
Under regulation, the max number of ZYM subscription per NRIC / FIN is 5.
It's best to stick to what you can handle, though.
While uncommon, this issue can occasionally occur. We apologise for the inconveniences caused. Please contact ZYM cuscare right away!
Need help?
Contact ZYM cuscare here
Need help?
Contact ZYM cuscare here
While uncommon, this issue can occasionally occur. We apologise for the inconveniences caused. Please contact ZYM cuscare right away!
Need help?
Contact ZYM cuscare here
Need help?
Contact ZYM cuscare here
Of course you may!
Regardless if you current plan is under contract / no contract term,
✅ If your current plan's monthly fee is lower than our Roam Smart Plan's $15.10 fee, there will be no additional charges.
✅ However, if your current plan's monthly fee is higher, a $10.90 (including GST) administrative fee will apply for a switch of plan.
Regardless if you current plan is under contract / no contract term,
✅ If your current plan's monthly fee is lower than our Roam Smart Plan's $15.10 fee, there will be no additional charges.
✅ However, if your current plan's monthly fee is higher, a $10.90 (including GST) administrative fee will apply for a switch of plan.
We understand that sometimes things don't work out as planned, and if you've given ZYM a chance and decided it's not the ideal match for you, we're here to help you move on.
You can terminate your plan and port out your number after 2 months, as per our Terms and Conditions (Minimal subscription for a non-contract plan is 2-month).
This is because we believe in giving our customers ample time to experience the ZYM difference before making a decision.
However, in case of exceptional circumstances that necessitate termination or porting out before the 2-month period, we may consider your request. Please be advised that any subscription fees paid upfront / roaming service utilisation charges are strictly non-refundable / waiverable.
Need help?
Contact ZYM cuscare here
You can terminate your plan and port out your number after 2 months, as per our Terms and Conditions (Minimal subscription for a non-contract plan is 2-month).
This is because we believe in giving our customers ample time to experience the ZYM difference before making a decision.
However, in case of exceptional circumstances that necessitate termination or porting out before the 2-month period, we may consider your request. Please be advised that any subscription fees paid upfront / roaming service utilisation charges are strictly non-refundable / waiverable.
Need help?
Contact ZYM cuscare here
