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[ZYM Mobile] SIM Subscriptions
(Updated 01 Nov 2026)
All plan (SIM-only / Data-only) are postpaid plans:
SIM-only plans
✅ Roam PLUS 4G+
✅ Roam UP 5+
✅ Roam MAX 5+
✅ Roam SMART 5+
Data-only SIM
✅ Flexi QUAD 4G+
✅ Flexi DUO 4G+
(Updated 27 Feb 2025)
ZYM Mobile currently offers a variety of postpaid mobile plans. We are not offering prepaid plans right now, but we'll keep you updated on any future changes.
ZYM Mobile currently offers a variety of postpaid mobile plans. We are not offering prepaid plans right now, but we'll keep you updated on any future changes.
Of course you can!
However, do note that if you are porting from a Singtel network provider (Singtel/Gomo/Heya), you may be missing some additional port in bonuses.
However, do note that if you are porting from a Singtel network provider (Singtel/Gomo/Heya), you may be missing some additional port in bonuses.
(Updated 03 Nov 2026)
Refer to the list below
Telco brand in Singtel Network
✅ Singtel, Gomo, Heya, ViviFi, CM Link, Zero1
Telco brand in M1 Network
✅ M1, M1 Maxx, Circle Life, MyRepublic
Telco brand in Starhub Network
✅ Starhub, Giga, Eight, Cuniq, Swap Mobile
Telco brand in Simba/TPG Network
✅ Simba / TPG
Refer to the list below
Telco brand in Singtel Network
✅ Singtel, Gomo, Heya, ViviFi, CM Link, Zero1
Telco brand in M1 Network
✅ M1, M1 Maxx, Circle Life, MyRepublic
Telco brand in Starhub Network
✅ Starhub, Giga, Eight, Cuniq, Swap Mobile
Telco brand in Simba/TPG Network
✅ Simba / TPG
Fear not, get in touch with ZYM Customer Care, and we'll be able to assist you.
ZYM Mobile has a hassle-free online sign up process.
✅ Visit our official website here
✅ Follow our step-by-step guide to order for self-collection, have a physical SIM delivered, or activate an eSIM on the spot.
Further detailed instructions shall be mailed to your registered email.
✅ Visit our official website here
✅ Follow our step-by-step guide to order for self-collection, have a physical SIM delivered, or activate an eSIM on the spot.
Further detailed instructions shall be mailed to your registered email.
Of course! You may visit a our affiliate reseller outlets to sign up for a ZYM Mobile plan anytime. Check the popular resellers location here
Do take note that you must visit the store in-person. Singpass or a physical NRIC card is required for completing the registration.
Do take note that you must visit the store in-person. Singpass or a physical NRIC card is required for completing the registration.
If you opt to order a simcard online, the delivery options to have your simcard drop into your mailbox ($3) or deliver right to your doorstep ($8) are chargable. It's best to choose the self collection option if possible as it is free.
Next, once you've collected your simcard, activation of ZYM mobile plan only requires the first month's prorated fee and the second month's subscription fee. There are no additional activation, SIM card, or other charges.
Keynote
Having first and second month subscription already paid, you shall expect your next monthly bills to only take place on the third month onwards.
Next, once you've collected your simcard, activation of ZYM mobile plan only requires the first month's prorated fee and the second month's subscription fee. There are no additional activation, SIM card, or other charges.
Keynote
Having first and second month subscription already paid, you shall expect your next monthly bills to only take place on the third month onwards.
We understand your concern about extra charges.
The only fees you should typically pay are the current month's prorated charges plus the next month's advance charges. After completing your order, you'll receive a service agreement via email that clearly outlines these fees.
If the amount you're being charged is different, please don't hesitate to contact our customer service team right away. We take such matters seriously and will investigate the situation. If the investigation outcome is positive, we will ensure customer's overcharged fee is refunded accordingly within 7 business days from date of report
ZYM Mobile is committed to fair pricing and ethical business practices. If we find a reseller consistently overcharging customers, we'll take appropriate action, which may include removing them from our authorized reseller list.
The only fees you should typically pay are the current month's prorated charges plus the next month's advance charges. After completing your order, you'll receive a service agreement via email that clearly outlines these fees.
If the amount you're being charged is different, please don't hesitate to contact our customer service team right away. We take such matters seriously and will investigate the situation. If the investigation outcome is positive, we will ensure customer's overcharged fee is refunded accordingly within 7 business days from date of report
ZYM Mobile is committed to fair pricing and ethical business practices. If we find a reseller consistently overcharging customers, we'll take appropriate action, which may include removing them from our authorized reseller list.
Anyone over the age of 16, with a valid NRIC / FIN can sign up for a ZYM subscription.
For non-singaporean, you must have at least 6-month of Pass validity to sign up for a ZYM Mobile plan.
(Updated) 10 Sep 2026
While you can subscribe to up to 10 ZYM lines per NRIC/FIN across all Telco in Singapore.
Please note that any suspicious or fraudulent activities detected, including those related to scams, will result in the immediate suspension or termination of all your lines within the same NRIC/FIN. In such cases, no refunds will be issued for any advance payments made.
While you can subscribe to up to 10 ZYM lines per NRIC/FIN across all Telco in Singapore.
Please note that any suspicious or fraudulent activities detected, including those related to scams, will result in the immediate suspension or termination of all your lines within the same NRIC/FIN. In such cases, no refunds will be issued for any advance payments made.
Of course you may!
If your current plan is under no contract term, the plan conversion is totally Free within 30 days from your last plan change. Otherwise, a $5.45 one-time administrative fee applies.
If your current plan is under no contract term, the plan conversion is totally Free within 30 days from your last plan change. Otherwise, a $5.45 one-time administrative fee applies.
We understand that sometimes things don't work out as planned, and if you've given ZYM a chance and decided it's not the ideal match for you, we're here to help you move on.
You can terminate your plan and port out your number after 2 months, as per our Terms and Conditions (Minimal subscription for a non-contract plan is 2-month).
This is because we believe in giving our customers ample time to experience the ZYM difference before making a decision.
However, in case of exceptional circumstances that necessitate termination or porting out before the 2-month period, we may consider your request. Please be advised that any subscription fees paid upfront / roaming service utilisation charges are strictly non-refundable / waiverable.
Need help?
Contact ZYM cuscare here
You can terminate your plan and port out your number after 2 months, as per our Terms and Conditions (Minimal subscription for a non-contract plan is 2-month).
This is because we believe in giving our customers ample time to experience the ZYM difference before making a decision.
However, in case of exceptional circumstances that necessitate termination or porting out before the 2-month period, we may consider your request. Please be advised that any subscription fees paid upfront / roaming service utilisation charges are strictly non-refundable / waiverable.
Need help?
Contact ZYM cuscare here
