The process of transferring 1 or more ZYM mobile numbers to another person, you must contact ZYM customer service. We will be able to guide you through the steps specific to our company's policy and requirements.

We may ask for your personal information and details about the person receiving your mobile number. This is to verify your eligibility and may require additional documents.


Need help?
Contact ZYM cuscare here

Yes, there will be an admin charge of $10.90 inclusive of GST for each mobile number transfer from 1 person to another.

It depends on the type of transfer request. ZYM customer care shall be able to advise further on this. Normally, all account transfers shall be completed by the end of each month.

Need help?
Contact ZYM cuscare here