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How to transfer my number to another person?
To transfer one or more ZYM mobile numbers to another person, please contact our customer service team and provide a letter of authorization along with photocopies of your NRIC/FIN and the new owner's NRIC/FIN.
Yes, there will be an admin charge of $10.90 inclusive of GST for each mobile number transfer from 1 person to another.
It depends on the type of transfer request. ZYM customer care shall be able to advise further on this. Normally, all account transfers shall be completed by the end of each month.
Need help?
Contact ZYM cuscare here
Need help?
Contact ZYM cuscare here
Here's an example of letter of authorisation:
I, [Your Name], holder of NRIC/ID [Your ID no], hereby authorize the transfer of ownership of the mobile number [Your mobile you wish to transfer to] to [The new owner's name], [The new owner's ID no].
I understand and agree to this transfer and have no objection to the mobile number being registered under the new owner’s name. This authorization is given voluntarily and with full understanding of its implications. Please do not hesitate to contact me at [Your contact no] if further verification is required.
Please ensure both your and the new owner's signatures are on the letter. Also, include front and back photocopies of both your and the new owner's NRIC/FIN.
I, [Your Name], holder of NRIC/ID [Your ID no], hereby authorize the transfer of ownership of the mobile number [Your mobile you wish to transfer to] to [The new owner's name], [The new owner's ID no].
I understand and agree to this transfer and have no objection to the mobile number being registered under the new owner’s name. This authorization is given voluntarily and with full understanding of its implications. Please do not hesitate to contact me at [Your contact no] if further verification is required.
Please ensure both your and the new owner's signatures are on the letter. Also, include front and back photocopies of both your and the new owner's NRIC/FIN.
