How can
we Help you?
VoLTE is here!
Say goodbye to dropped calls and hello to crystal-clear conversations!
Starting 15 Jul 2024, ZYM subscribers with VoLTE-compatible devices can reboot your devices to experience a new era of call quality, with faster connections and the freedom to surf and talk simultaneously.
Starting 15 Jul 2024, ZYM subscribers with VoLTE-compatible devices can reboot your devices to experience a new era of call quality, with faster connections and the freedom to surf and talk simultaneously.
VoLTE stands for Voice over LTE. It's a technology that allows high-quality voice calls to be made over a 4G LTE network instead of the traditional circuit-switched networks.
✅ Superior call quality: HD voice for clearer, more natural-sounding calls.
✅ Faster call setup: Calls connect almost instantly.
✅ Improved network efficiency: More efficient use of network resources.
✅ Simultaneous voice and data: Use data (e.g., web browsing) while on a call.
✅ Faster call setup: Calls connect almost instantly.
✅ Improved network efficiency: More efficient use of network resources.
✅ Simultaneous voice and data: Use data (e.g., web browsing) while on a call.
Traditional calls use circuit-switched networks, while VoLTE uses packet-switching over the data network (LTE). This allows for better quality and more efficient use of resources
Yes, your phone needs to be VoLTE-compatible. Most newer smartphones (4G / 5G) support VoLTE.
Check if you are on a 4G VoLTE/5G handset here
Check if you are on a 4G VoLTE/5G handset here
Need not worry...
VoLTE calls generally use slightly more data than traditional calls, but the difference is often negligible.
VoLTE calls generally use slightly more data than traditional calls, but the difference is often negligible.
Fear not!
Before contacting ZYM Customer Care, try these troubleshooting steps:
✅ Turn on airplane mode on your device, wait for 5s, turn it off.
✅ Reboot your device.
Need help?
Contact ZYM cuscare here
Before contacting ZYM Customer Care, try these troubleshooting steps:
✅ Turn on airplane mode on your device, wait for 5s, turn it off.
✅ Reboot your device.
Need help?
Contact ZYM cuscare here
If you are using a VoLTE compatible device, follow the steps to enable your VoLTE.
✅ For Android devices
Go to Setting > Connection > Mobile networks > Under Network mode > Choose the one with LTE. Now, try to make a call and you'll see VoLTE on your top right corner of your device.
✅ For iOS devices
Go to Setting > Mobile Data Options > Choose Voice & Data > Choose 4G / 5G, enable VoLTE if you see it. Now, try to make a call and you'll see 4G / 5G on your top right corner of your device.
Keynote
Seeing "H+" or "3G" during calls may mean your device lacks VoLTE support or hasn't enabled it.
✅ For Android devices
Go to Setting > Connection > Mobile networks > Under Network mode > Choose the one with LTE. Now, try to make a call and you'll see VoLTE on your top right corner of your device.
✅ For iOS devices
Go to Setting > Mobile Data Options > Choose Voice & Data > Choose 4G / 5G, enable VoLTE if you see it. Now, try to make a call and you'll see 4G / 5G on your top right corner of your device.
Keynote
Seeing "H+" or "3G" during calls may mean your device lacks VoLTE support or hasn't enabled it.
