Terms & Conditions

This promotion is a limited-time offer (valid until 31 Oct 2025) from ZYM Mobile and is subject to change at our discretion. By participating in this promotion, you agree to these Terms & Conditions.

Eligibility
This offer is exclusively for customers who switch their existing postpaid mobile number to ZYM Mobile’s Roam Plus 4G plan, provided their number hasn’t been registered with ZYM Mobile under their National Registration Identity Card (NRIC) in the last 12 months.

Eligible Port-Ins

This promotion applies to customers porting in a postpaid mobile number from a non-Singtel network operator in Singapore. For the purpose of this promotion, “non-Singtel network operator” includes all Singapore telco operators except for the following networks: Singtel, Gomo, Heya, ViviFi, Zero1, and CMLink.

Important Dates for Port-In:

Online Order: For SIM card orders via online at www.zym.sg, the order must be placed by 31 Oct 2025, and the successful port-in must be completed by 30 Nov 2025.

Reseller Outlet Activation: For SIM activation directly via a reseller outlet, the port-in submission must be by 31 Oct 2025, and the successful port-in must be completed by 30 Nov 2025.

Promotion Details
This promotion provides six free months of subscription to the ZYM Mobile Roam Plus 4G plan, distributed over a 12-month period. You must successfully port in your number and subscribe to the Roam Plus 4G plan. You will be required to pay for the first six months of your subscription. This includes the prorated charges for the first month and the full subscription fee of $10.10/month for the second month. You will then continue to pay the same monthly fee of $10.10 from the third to the sixth month.

The free months will be applied as a full monthly subscription discount of $10.10 for the 7th to 12th month of your subscription. You will receive one free month of subscription each month during this period, for a total of six free months.

This discount effectively works out to an average monthly cost of $5.05 over the 12-month period.

This discount only applies to the base Roam Plus 4G plan subscription fee. You remain responsible for all other charges, including but not limited to, charges for any add-on services, value-added services, and pay-per-use charges.

Ineligibility
The following individuals are not eligible for this promotion: Existing ZYM Mobile subscribers. New customers who register with ZYM Mobile on a new number. Former ZYM Mobile subscribers who have terminated their service and attempt to re-register and port in to benefit from this promotion. Former ZYM Mobile subscribers who had their service terminated due to an outstanding bill.

Cessation of Free Months
Your entitlement to the free months will cease immediately under the following circumstances:

Change of Plan: If you change your Roam Plus 4G plan to another plan offered by ZYM Mobile.

Termination: If you terminate your Roam Plus 4G plan for any reason.

Change of Ownership: If you transfer the ownership of your Roam Plus 4G plan to another person.

Other Conditions
ZYM Mobile reserves the right to amend, update, or elaborate on these Terms & Conditions at any time. ZYM Mobile’s decisions on all matters relating to this promotion are final and binding. In the event of any dispute, the prevailing party will be ZYM Mobile. These Terms & Conditions are governed by and construed in accordance with the laws of Singapore.

By proceeding with the Roam Plus 4G plan and this promotion, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

Updated 29 Sep 2025